One part of HMRC’s settlement in the recent Spending Review involves the following rather grand sounding target (taken from the department’s press release):
That sounds very impressive – HMRC is to become “one of the most digitally advanced” tax administrations in the world – almost sends a chill up my spine! And all of this with an investment of a mere £1.3 billion.
Hang on a minute, though, this is 2015, surely HMRC is already pretty tech savvy, isn’t it? Oh, if only.
Look at the FAQs for the soon to launched R&D Advance Assurance scheme for small companies (I wrote about it here). Questions 16 and 17 are interesting:
They still use fax, for goodness sake.
Maybe I’m just an old cynic but I can only see this ending badly. Oh, and quite probably costing a bit more than £1.3bn.